Shipping policy

Shipping & Returns

Effective Date: July 18, 2026

Thank you for shopping with The Graded Tee, a brand of Legacy Lane Collective LLC! We appreciate your support and are committed to providing high-quality, made-to-order apparel for educators and school communities.

Production Time

All of our products are made to order. This means your item is printed or created specifically for you after your order is placed.

Production Time: 2–5 business days

During holidays, back-to-school season, or special promotions, production times may be slightly longer.

Shipping Times

Once your order has been produced, it will be shipped using one of our trusted shipping partners.

Estimated U.S. delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: If available, delivery estimates will be shown at checkout.

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Please note that delivery estimates begin after production is complete.

Order Tracking

As soon as your package ships, we'll send you a tracking number by email so you can follow its journey to your doorstep.

If you don't see the email, please check your spam or junk folder.

Shipping Delays

While we work hard to ship orders promptly, delays can occasionally occur due to:

  • Severe weather

  • Holidays

  • High shipping volumes

  • Carrier delays

  • Other events beyond our control

We appreciate your patience and understanding in these situations.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If you notice an error, contact us immediately.

If your order has already entered production or shipped, we may be unable to change the address. Additional shipping charges may apply if a replacement shipment is requested.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, The Graded Tee is not responsible for lost or stolen packages.

If you believe your package was stolen or delivered to the wrong location, we recommend:

  • Checking around your property.

  • Asking neighbors or household members.

  • Contacting the shipping carrier.

  • Filing a claim with the carrier if appropriate.

If you need assistance, we're happy to help guide you through the process.

Returns

Because every item is custom made specifically for you, we do not accept returns or exchanges for:

  • Incorrect size ordered

  • Change of mind

  • Color preference

  • Buyer’s remorse

  • Accidental orders

Please review the size chart carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.

Please contact us within 7 days of delivery and include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

After reviewing your claim, we may provide:

  • A replacement item

  • A refund to your original payment method

  • Store credit, when appropriate

Order Changes & Cancellations

Because production begins quickly, requests to change or cancel an order must be made within 12 hours of purchase.

After production has started, orders cannot be canceled or modified.

Questions?

We're here to help!

Legacy Lane Collective LLC
The Graded Tee

Texas, USA

Email: thegradedtee@gmail.com

Website: thegradedtee.com

Thank you for supporting The Graded Tee, where educators wear their passion with pride.

© 2026 Legacy Lane Collective LLC. All Rights Reserved.